Refunds depend on who runs the experience. The rules for your booking are shown before you pay and in your confirmation. This page summarises them.
Government permit programmes (Gir, Devalia, Girnar, Ambardi and similar)
- Permits issued by a forest department are non-refundable and non-transferable once issued.
- Names and ID details on an issued permit cannot be changed.
- If the department closes the park or cancels slots, its rules apply; we help you reschedule where it allows.
Periyar Tiger Reserve programmes
Refund on the programme fee (as published by the reserve)
More than 30 days before the programme
Refund: 100%
20 to 30 days before
Refund: 50%
2 to 20 days before
Refund: 25%
Less than 2 days before, or after it starts
Refund: No refund
| When you cancel | Refund |
|---|---|
| More than 30 days before the programme | 100% |
| 20 to 30 days before | 50% |
| 2 to 20 days before | 25% |
| Less than 2 days before, or after it starts | No refund |
The reserve can revise these rules; the version in force on your booking date applies.
Ramoji Film City tickets
Ramoji Film City treats tickets as final once issued — refunds and date changes are generally not available, including for weather. Where a package has its own terms, we share them before you pay.
Tours and activities by local operators (Goa and others)
- Each operator's cancellation terms are shown before you pay.
- If the operator cancels because of weather, sea conditions or government orders, you can move to another available date or get a refund as per the operator's policy.
Hotels and holiday packages
Hotel and package cancellation terms are written in your quote. Peak-season and special-rate bookings are often non-refundable.
No-shows and late arrival
Missing the reporting time or pickup, or not using part of a booking, is not refundable.
How to cancel or change a booking
Steps
- Send your booking ID and request on WhatsApp or email (see our Contact page).
- We check the provider's rules and confirm the refund amount, if any, in writing.
- Approved refunds are sent to your original payment method.
Refund timing
We start an approved refund within 7 working days of the provider's approval. Your bank or card issuer may take a few more working days to show it in your account.